Foundation Course For Customer Service Supervisor (Book With Dvd)
Business and Management
Foundation Course For Customer Service Supervisor (Book With Dvd)
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Description
Strong customer service is a cornerstone of any business and this foundation course will prepare learners to achieve successful customer service practices.
In this course, we look at what it takes to build a customer centric organization.
This course will develop a holistic customer care approach by taking into consideration different aspects of the customer service to maximize internal customer satisfaction.